Terms of Service

1. Agreement to Terms

By accessing or using PulseGuard ("we", "our", or "us"), including our website, monitoring tools, and paid Lifetime Pro software license, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

2. Description of Service & Product Delivery

PulseGuard is a digital software utility and uptime monitoring platform designed for website operators, software developers, and businesses. Users can track HTTP/HTTPS endpoints, monitor SSL certificates, receive outage notifications, and publish public status pages.

Purchasing the PulseGuard Lifetime Pro license ($40 USD) grants you non-exclusive, non-transferable lifetime commercial access to use up to 25 monitors, 60-second checks, multi-region probes, and hosted status pages. Access is delivered digitally and immediately upon payment confirmation via an online access key and dashboard.

3. Payments & Billing via Bachs

All financial transactions, customer checkouts, and payment collections for PulseGuard are securely processed through our authorized billing partner, Bachs Technologies Limited (bachs.io).

By initiating a purchase, you authorize Bachs to charge your chosen payment method (such as credit/debit card, bank transfer, mobile money, or supported stablecoins) for the stated amount of $40.00 USD (or local currency equivalent calculated at checkout). There are no automatic monthly or yearly recurring renewals associated with the Lifetime Pro tier.

4. Acceptable Use Policy

You agree not to use PulseGuard to:

• Launch Denial of Service (DoS) attacks or bombard target servers with malicious traffic.
• Monitor third-party endpoints or servers that you do not own or have explicit authorization to probe.
• Attempt to reverse-engineer, exploit vulnerabilities, or breach our probe network.
• Violate any local, national, or international telecommunications and computer security laws.

5. Service Availability & SLA

While we strive to maintain a 99.9% uptime for our monitoring nodes, PulseGuard is provided on an "AS IS" and "AS AVAILABLE" basis. We are not liable for incidental, indirect, or consequential damages resulting from false positives, probe latency, network provider cutoffs, or missed downtime alerts.

6. Refunds & Money-Back Policy

We honor a 14-day money-back guarantee on all PulseGuard Lifetime Pro purchases. Please refer to our dedicated Refund Policy for step-by-step instructions.

7. Contact Information

For legal inquiries, billing questions, or compliance documentation, please reach out to:
PulseGuard Technologies
Email: support@pulseguard.io
Billing Partner: Bachs Technologies Limited (https://bachs.io)